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Q. Five years ago we built a home with a stone veneer front. We had water problems the first 4 years where water was leaking into several rooms and the basement coming from the front of the house. The stone was removed and replaced a couple of times ... Read More

Q. I applied a sealer twice, but the stone still darkens when it gets wet. Should I seal it again? A. If your stone still darkens when your pour water onto it (rather than just beading up), then it should have another application of sealer. SomeÂ... Read More

Q. How do I restore my polished marble? It has become very dull. A. Marble is a relatively soft stone. A accumulation of scratches over time can dull the polish. Etching, the whitish marks left on a stone's surface after an acidic substance has... Read More

Q. I've heard some people say that all stone should be sealed. Others say this isn't the case. How do I know if I should seal my countertop? A. This is a tricky question. Why? Because not all stone was created equal. Add to that the fact... Read More

Q. I am confused about if and when to seal / reseal my granite countertop. Do I need to have an expert do the sealing and if not what product should I use? How often should granite be resealed?A. First off, understand that contrary to what you may... Read More

Q. Is granite sensitive to acids? A. Unlike marble, granite is not a calcite based stone and is not generally vulnerable to acids. However, some stones, even though they are marketed as granite, may in fact have calcium in their makeup. Furthermore,... Read More

Q. Will the cold cause my stone to crack, or is there some way to treat it to prevent this? A. Being natural, no two stones are going to have the exact same characteristics. That being said, freezing temperatures alone do not affect stone. What... Read More

Q. How do I care for my newly installed floors?   A. The best thing to have done to a brand-new polished stone floor is a detailing job by a properly trained janitor, or a professional stone refinisher. Detailing means deep-cleaning every square... Read More